Terms of use

Welcome to Axelcartridge To avail the services offered at Axelcartridge or by any of its affiliates, you must agree to the following terms and conditions. If you visit or shop or browse at Axelcartridge you accept these conditions.

Please read the term and conditions carefully. While using any current or future services offered by Axelcartridge.com or any of its affiliates, whether or not included in the Axelcartridge.com website, you will abide by these Terms & conditions the guidelines and conditions applicable to such service or business.

Privacy Policy
Please review our Privacy Policy, which also governs your visit to www.Axelcartridge.com, to fully understand our practices.

Terms and conditions are binding for all purchases

All orders are deemed offers for you to purchase our products. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subject to and conditioned on your assent to these terms and conditions of sale. No other terms and conditions will apply.

Electronic Communication
When you visit Axelcartridge or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

Prices
All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices do includes all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.

Payment
All payments must be received by us prior to shipping. We accept payment by net-banking, credit card, debit card, cash card, mobile payments.

We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services.

Return of Products by you
We will accept the return of the products, provided such return is for products that are damaged during transit, defective, wrongly delivered, wrong product, incomplete package etc. subject to the condition that we are informed about such discrepancies within 72 hours from the date of receipt of the product and provided that the products are returned in their original condition.

Changes and Cancellation
Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.

License and Website Access
General: Axelcartridge.com grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of www.Axelcartridge.com.

No license for commercial sale: This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools.

No reproduction: This website or any portion of this website may not be reproduced, duplicated, copies, sold, visited, or otherwise exploited for any commercial purpose without express written consent of Axelcartridge.com.

No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information ( including images, text, page layout, or form) of Axelcartridge.com and its affiliates without the express written consent.

Metatags: You may not use any metatags or any other ‘hidden text’ utilizing Axelcartridge.com’s name or trademarks without the express written consent of Axelcartridge.com. Any unauthorized use terminates the permission or license granted by Axelcartridge.com.

Your Account
Protection of Your Account:As discussed further in the website’s privacy policy, by using this website, you agree that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and agree to accept responsibility for all activities that occur under your account or password.

Use by Children:As discussed further in the website Privacy Policy, Axelcartridge.com does sell products for children, but it sells them to adults. If you are under age of 18 years, you may use Axelcartridge.com only with involvement of a parent or guardian. Axelcartridge.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Communications, and other content

Nature of content: Visitors to Axelcartridge.com may post reviews, comments and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injuries to third party or objectionable and does not consist of or contains software virus, political campaigning, commercial solicitation, mass mailing or any form of spam.

False information: You may not use false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Inifbeam.com reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted contents.

Rights Granted: If you do post content or submit material and unless we indicate otherwise, you grant Axelcartridge.com and its affiliates a non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensed right to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, and display such content throughout the world in any media. You grant Axelcartridge.com and its affiliate sites and sub-license the right to use the name that you submit in connection with such content if Axelcartridge.com chooses.

Right Owned: You represent and warrant that you own all the rights or otherwise or control all of the rights to the content that you post; that the content is accurate; that the use of the content to supply does not violate this policy and will not cause injury to any person or entity and that you will indemnify www.Axelcartridge.com or its affiliate for all claims resulting from the content you supply. Axelcartridge.com has the right but not the obligation to monitor and edit or remove any activity or content. Axelcartridge.com takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk of Loss
All items purchased from Axelcartridge.com are made pursuant to the shipment contract. This means that the risk of loss and title for such item passes on to you upon the products delivery.

Product Description
Axelcartridge.com and its affiliates attempt to be as accurate as possible. However, Axelcartridge.com makes not warranties that the product description and any other content of its site are accurate, complete, reliable, current or error free. The product offered by Axelcartridge.com itself is not as described and its sole remedy is to return in its unused condition.

Site Policies, Modification, and Severability
Please review our other policies. We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions.

Intellectual Property Rights
Copyright ProtectionAll content included on this site, such as text, graphics, logos, button icons, audio clips, digital downloads, data compilations and software, is the property of Axelcartridge.com or its affiliate sites and protected by the Indian Copyright law. The compilation of all the content on this site is the exclusive property if Axelcartridge.com and protected by Indian Copyright law. All software used in this site is the property of Axelcartridge.com and is protected under the Indian Copyright law.

Trademarks
i. Protected Marks: Axelcartridge, www.Axelcartridge.com, Axelcartridge.com & design, Axelcartridge.com books, products, and other marks indicated on Axelcartridge website are registered trademarks of Axelcartridge.com.
ii. Protected Graphics: All Axelcartridge.com graphics, logos, page headers, button icons, scripts and service names are trademarks or trade dress of Axelcartridge.com. Axelcartridge.com’s trademarks and trade dress may not be used in connections with any product or service that is not of Axelcartridge.com. All other trademarks not owned by Axelcartridge.com or its affiliates that appear on Axelcartridge.com or its affiliate sites are the property of their respective owners, who may or may not be affiliated with, connected to, associated with Axelcartridge.com or its affiliates.

Governing Law and Jurisdiction
These terms and conditions will be construed only in accordance with the laws of India. In respect of all matters/disputes arising out of, in connection with or in relation to these terms and conditions or any other conditions on this website, only the competent Courts at Mumbai, Maharashtra shall have jurisdiction, to the exclusion of all other courts.

Disclaimer of warranties and Limitation of Liability

THIS SITE IS PROVIDED BY Axelcartridge.COM ON AN “AS IS” AND “AS AVAILABLE” BASIS. Axelcartridge.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Axelcartridge.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Axelcartridge.COM DOES NOT WARRANT THAT THE SITE, ITS SERVERS, OR EMAIL SENT FROM Axelcartridge.COM ARE FREE OF VIRUS OR OTHER HARMFUL COMPONENTS. Axelcartridge.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

Payment & Returns

Dear Buyers, Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements. We make every effort to service the order/s placed with us as per the specifications and timelines mentioned against each product. If due to any reason, unavoidable circumstances or beyond the limitations of the merchants the order is not shipped by the seller then the order shall be cancelled and refunded. In the event the order/product is delivered and has been cancelled for refund due to product fault, delivery of wrong product, partial product, etc the refund is processed.

The order may be cancelled before shipment due to any of the following reasons
The specific product/model is out of Stock.
The order could not be shipped within the specified timeline.

On customers request
The shipping address is not serviceable.
Any other reason beyond the control of merchants or LT Cartridge.
The orders may be cancelled post shipment and delivery due to any of the following reasons
Established defect in the product which the seller is not able to either replace or repair.
Correct product could not be delivered.
Shipping address found to be untraceable, wrong, incomplete, locked and customer not available.
Customer refused to take the delivery, refund would not be applicable.
Products damaged during transit and delivery not accepted.
Caution: Please do not accept delivery of any item whose packaging is damaged or tampered with in any manner.

Conditions
Ensure that the product is in seller warranty.
Cancellation and refund requests for products shall not be eligible under manufacturer warranty.
The refund shall be processed only after the product is shipped back and received by merchant.
Need to attach a note along with the product returned for refund. The note should clearly state your name and address, contact number, and order number. Describe the problem in your own words. Without your order details processing refund / replacement would not be possible.
The return courier awb/tracking number not intimated to axelCartridge customer support team is not eligible for refund
The order returned must accompany all the accessories (including freebies) which were serviced along with the order else the cost of the accessories shall be recovered from the refund amount.
Any charges levied as tax is not eligible for refund.

Refund Process
Please connect with our customer care via email or call.
The customer care team will validate the request by checking the timelines, product type, warranty terms, etc and shall take the request for refund or exchange
Ensure to collect the return address from axel cartridge customer care.
Pack the product properly and label the product with the order number, return address and your address.
Follow the instructions of customer care carefully for packaging and returning the product using courier services.
Ensure that the awb / tracking number is shared with LT Cartridge customer care.
The order shall be considered for refund only if we receive the product in undamaged condition [there should be no scratches, no dents etc.]
Caution: Please ensure to pack the product properly before handling it over to courier.

[ If customer cancelled the order (wrong order,by mistakely order,want to cancell order, customer’s fault) and he is responsible for that order then 5% of that amount will be deducted while refunding.]

After Delivered the material to customer & he is asking to canclled the order and wants Refund if it inclueds customer’s fault, as he is responsible for the order cancellation.Then 5% and courier charges will be deducted from the refunding amount.

We will make full refund only when their is defect in the product, Correct product could not be delivered, Products damaged during transit

Replacement

Damaged product

Free replacement within 7 days

After receiving the product to customer, if the product got defective or damage, customer wants replacement then customer has to bear sending shipping charges from their place to axelcartridge’s office.

Replacement
Deficient on arrival (DOA)

Free replacement within 7 days

Cancel

In case of shipped orders, the returns policy will apply

Customer no longer need the product

Refund with 5% cancellation charges for cancellation requests sent within 7 days for unopened* products only

Opened products cannot be returned

If customer request to cancel the order or their’s an mistake from customer’s behalf while ordering and customer ask’s for refund then 5% charges will be deducted from Refunding amount.

If axelcartridge would not be able to Dispatch the product within 15 days and in nearfuture if customer ask’s for refund, Axelcartridge Provide full amount of Refund.

Returns

Wrong shipment by Axelcartridge

Free replacement within 7 days

Incorrect order placed by customer

Free replacement within 7 days for unopened* products

Opened products cannot be returned

Customer needs an alternate product

Free replacement within 7 days for unopened* products

Difference in amount of product will either be refunded to you or will be collected from you before shipping the alternate product

Exclusion
A refund can be refused if the following conditions are met.
The product is completely broken and unusable or with scratches or incomplete as per the seller claims from the customer.
The product is returned beyond the required return date or you have not informed us about the concern during the warranty period.
The order returned does not accompany all the accessories (including freebies) which were serviced along with the order.

Please Note
On cancellation of an order, you are entitled to receive refund based on pay mode mentioned in refund timelines.
Axelcartridge is not liable to pay any penalty or compensation to the customer for cancellation of any order, for reason mentioned above.

Credit Card, Net Banking, Debit Card = 7 to 15 Days

We will process the refund after receipt of the product.
Refund will be processed based on the mode of payment of the order Refund processed through Credit card / Debit card will reflect in the next Credit Card/ Bank statement.
Refund draft will be issued in the billing name unless otherwise advised by customers.
In case the refund DD is lost by customer, DD will be reissued in15 days on the receipt of affidavit.
In case of incorrect name on the refund DD, a new DD will be reissued in 15 days on the receipt of original DD from the customer.

If your refund doesn’t appear in Your Account, and the processing time for your payment method has passed, contact customer care for further assistance.